If you rent your home in Cann Common and your landlord has ignored repairs, you do not have to put up with it. Whether you are a council tenant, a housing association tenant or you rent privately, the law says your landlord must keep your home safe, dry and in good repair. We help tenants in Cann Common force those repairs through and claim the compensation they are owed, on a no win, no fee basis.
Your landlord's repair duties in Cann Common
Tenants in Cann Common sometimes assume that because a repair has been "reported" they have done all they can. In fact, once a landlord knows about a problem they have a legal duty, under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, to put it right within a reasonable time. What counts as reasonable depends on the problem: a dangerous electrical fault or total loss of heating in winter should be dealt with in days, not months.
Tenants in Cann Common most often contact us about:
- Heating problems
- Electric problems
- Guttering problems
- Structural problems
- Wall problems
- Windows problems
- Leaking problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Cann Common
Making a claim is simpler than most tenants in Cann Common expect, and we handle the difficult parts for you.
- Free claim check. Tell us what is wrong, when you first reported it and who your landlord is. We will tell you honestly whether you have a claim.
- Evidence and inspection. An independent expert visits your home, records every defect and sets out exactly what your landlord needs to do to fix it.
- Letter of claim. Your landlord receives a formal letter of claim and has a set period to respond, carry out repairs and make an offer.
- Repairs and compensation. Once agreed, the landlord must complete the works and pay your compensation. If they will not cooperate, we can take the case to court.
Compensation for tenants in Cann Common
There is no fixed tariff, but courts and landlords generally value disrepair claims as a share of your rent for the affected period, commonly 20% to 50%. On top of that you can claim for damaged belongings, extra heating costs and any injury or illness the conditions caused.
For example, a tenant in Cann Common paying £700 a month (£8,400 a year) whose claim is valued at 25% would receive around £2,100 for each year of disrepair, or about £4,200 over 2 years, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Cann Common tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Case studies
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Map of Cann Common
Housing disrepair in Cann Common: frequently asked questions
Can I claim if I have already moved out?
Yes, as long as the disrepair happened within the last six years and you reported it to your landlord at the time. You can claim compensation for the period you lived with the problems even though repairs are no longer needed for you.
Do I have to pay anything?
No. We work on a no win, no fee basis. There is nothing to pay up front, and if the claim is unsuccessful you pay nothing. If the claim succeeds, legal costs are recovered from your landlord and an agreed success fee is deducted from your compensation, which we explain clearly before you sign anything.
Will someone need to inspect my home in Cann Common?
Usually yes. An independent surveyor visits at a time that suits you, photographs and measures every defect and writes a report. The visit normally takes an hour or two and the report becomes the backbone of your claim.
How long does a housing disrepair claim in Cann Common take?
Many claims settle within six to nine months of the letter of claim. Urgent repairs can often be forced through much sooner, and if your landlord accepts liability early the whole process can be quicker. Cases that go to court take longer, but that is rare.
Can I claim for damage to my furniture and belongings?
Yes. Compensation can include the cost of replacing furniture, carpets, clothing, bedding and electrical goods damaged by damp, mould, leaks or pests, and the extra money spent on heating a cold, damp home. Keep receipts and photos wherever you can.