If you rent your home in Tisbury and your landlord has ignored repairs, you do not have to put up with it. Whether you are a council tenant, a housing association tenant or you rent privately, the law says your landlord must keep your home safe, dry and in good repair. We help tenants in Tisbury force those repairs through and claim the compensation they are owed, on a no win, no fee basis.
Your landlord's repair duties in Tisbury
Tenants in Tisbury sometimes assume that because a repair has been "reported" they have done all they can. In fact, once a landlord knows about a problem they have a legal duty, under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, to put it right within a reasonable time. What counts as reasonable depends on the problem: a dangerous electrical fault or total loss of heating in winter should be dealt with in days, not months.
Tenants in Tisbury most often contact us about:
- Plumbing problems
- Ceiling problems
- Cracks problems
- Bathroom problems
- Pest problems
- Leaking problems
- Structural problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Tisbury
We have kept the process as straightforward as possible for tenants in Tisbury:
- Free claim check. Tell us what is wrong, when you first reported it and who your landlord is. We will tell you honestly whether you have a claim.
- Evidence and inspection. An independent expert visits your home, records every defect and sets out exactly what your landlord needs to do to fix it.
- Letter of claim. Your landlord receives a formal letter of claim and has a set period to respond, carry out repairs and make an offer.
- Repairs and compensation. You get the repairs done, you get paid, and because the claim is no win, no fee, our costs are recovered from the landlord.
Compensation for tenants in Tisbury
Most awards are based on the rent paid during the period of disrepair. Mild problems in one room might attract around 20% of rent; a home made largely uninhabitable by damp, mould or no heating can attract 50% or more. Damaged furniture, clothing and carpets, and any health effects, are added on top.
For example, a tenant in Tisbury paying £700 a month (£8,400 a year) whose claim is valued at 35% would receive around £2,940 for each year of disrepair, or about £5,880 over 2 years, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Tisbury tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Case studies
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Map of Tisbury
Housing disrepair in Tisbury: frequently asked questions
How far back can a housing disrepair claim go?
You can usually claim for up to six years of disrepair, counting back from the date the claim is started. Children have longer: a claim for a child's ill health can be brought up to three years after their 18th birthday.
Will someone need to inspect my home in Tisbury?
Usually yes. An independent surveyor visits at a time that suits you, photographs and measures every defect and writes a report. The visit normally takes an hour or two and the report becomes the backbone of your claim.
Can I make a housing disrepair claim against the council in Tisbury?
Yes. Local councils and housing associations are landlords like any other and have exactly the same repairing duties under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. Many of the claims we deal with for tenants in Tisbury are against social landlords.
Will I be evicted for making a claim in Tisbury?
Secure and assured tenants of councils and housing associations cannot be evicted for making a disrepair claim. Private tenants in England are protected from "retaliatory eviction" where the council has served an improvement notice, and the Renters' Rights reforms have strengthened protection further. We will explain your position before you decide to go ahead.
Do I have to pay anything?
No. We work on a no win, no fee basis. There is nothing to pay up front, and if the claim is unsuccessful you pay nothing. If the claim succeeds, legal costs are recovered from your landlord and an agreed success fee is deducted from your compensation, which we explain clearly before you sign anything.