Damp creeping up the walls, a boiler that never works, a leak that has been "logged" five times and still drips: tenants across Upper Bush contact us every week with problems their landlord should have fixed long ago. If that sounds familiar, you may be able to make a housing disrepair claim. There is nothing to pay up front and nothing to pay if your claim does not succeed.
Your landlord's repair duties in Upper Bush
Whoever your landlord in Upper Bush is, the law is the same. The Landlord and Tenant Act 1985 makes them responsible for the structure and outside of the building and for the pipes, wiring, boiler and sanitary fittings inside it. The Homes (Fitness for Human Habitation) Act 2018 adds a duty to keep the property free from serious hazards such as damp, mould, cold and dangerous electrics. You cannot sign these rights away, and your tenancy agreement cannot remove them.
Typical disrepair issues in and around Upper Bush include:
- Plumbing problems
- Electric problems
- Heating problems
- Cracks problems
- Pest problems
- Windows problems
- Guttering problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Upper Bush
We have kept the process as straightforward as possible for tenants in Upper Bush:
- Free claim check. A quick conversation is usually enough to tell whether your landlord in Upper Bush has broken their repairing duties.
- Evidence and inspection. We gather your photos, letters, texts and emails, and arrange for an independent surveyor to inspect your home in Upper Bush and prepare a report.
- Letter of claim. A formal letter puts the landlord on notice. Most landlords, including councils and housing associations, settle at this stage rather than go to court.
- Repairs and compensation. The repairs are completed to the surveyor's specification and your compensation is paid. If the landlord refuses, court proceedings can be issued on your behalf.
Compensation for tenants in Upper Bush
There is no fixed tariff, but courts and landlords generally value disrepair claims as a share of your rent for the affected period, commonly 20% to 50%. On top of that you can claim for damaged belongings, extra heating costs and any injury or illness the conditions caused.
For example, a tenant in Upper Bush paying £700 a month (£8,400 a year) whose claim is valued at 35% would receive around £2,940 for each year of disrepair, or about £8,820 over 3 years, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Upper Bush tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
What tenants say
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Case studies
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Map of Upper Bush
Housing disrepair in Upper Bush: frequently asked questions
How far back can a housing disrepair claim go?
You can usually claim for up to six years of disrepair, counting back from the date the claim is started. Children have longer: a claim for a child's ill health can be brought up to three years after their 18th birthday.
Does Housing Benefit or Universal Credit affect my claim?
No. Compensation is calculated on the rent charged for the property, whoever pays it. If your rent is paid in full or in part by Housing Benefit or Universal Credit you can still claim, and the compensation is paid to you.
I am a private tenant in Upper Bush. Can I still claim?
Yes. Private landlords have the same repairing obligations as councils and housing associations. The main difference is the type of tenancy you hold, which affects your security of tenure. We will explain how that applies to you before you decide to proceed.
Will I be evicted for making a claim in Upper Bush?
Secure and assured tenants of councils and housing associations cannot be evicted for making a disrepair claim. Private tenants in England are protected from "retaliatory eviction" where the council has served an improvement notice, and the Renters' Rights reforms have strengthened protection further. We will explain your position before you decide to go ahead.
Will someone need to inspect my home in Upper Bush?
Usually yes. An independent surveyor visits at a time that suits you, photographs and measures every defect and writes a report. The visit normally takes an hour or two and the report becomes the backbone of your claim.