Your landlord in Wellbank is responsible for the structure of your home, its heating, water, gas and electrics, and for keeping it free from damp and mould. If you have reported a problem and nothing has happened, you could be entitled to repairs and compensation. We deal with your landlord for you, with no win, no fee, so you are never left out of pocket.
Your landlord's repair duties in Wellbank
Tenants in Wellbank sometimes assume that because a repair has been "reported" they have done all they can. In fact, once a landlord knows about a problem they have a legal duty, under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, to put it right within a reasonable time. What counts as reasonable depends on the problem: a dangerous electrical fault or total loss of heating in winter should be dealt with in days, not months.
Tenants in Wellbank most often contact us about:
- Electric problems
- Cracks problems
- Roofing problems
- Pest problems
- Heating problems
- Guttering problems
- Plumbing problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Wellbank
We have kept the process as straightforward as possible for tenants in Wellbank:
- Free claim check. A quick conversation is usually enough to tell whether your landlord in Wellbank has broken their repairing duties.
- Evidence and inspection. We build the case with your evidence and a professional survey of the property, so the landlord cannot dispute what is wrong.
- Letter of claim. A formal letter puts the landlord on notice. Most landlords, including councils and housing associations, settle at this stage rather than go to court.
- Repairs and compensation. The repairs are completed to the surveyor's specification and your compensation is paid. If the landlord refuses, court proceedings can be issued on your behalf.
Compensation for tenants in Wellbank
Most awards are based on the rent paid during the period of disrepair. Mild problems in one room might attract around 20% of rent; a home made largely uninhabitable by damp, mould or no heating can attract 50% or more. Damaged furniture, clothing and carpets, and any health effects, are added on top.
For example, a tenant in Wellbank paying £700 a month (£8,400 a year) whose claim is valued at 25% would receive around £2,100 for each year of disrepair, or about £2,100 over 1 year, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Wellbank tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Case studies
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Map of Wellbank
Housing disrepair in Wellbank: frequently asked questions
Can I make a housing disrepair claim against the council in Wellbank?
Yes. Local councils and housing associations are landlords like any other and have exactly the same repairing duties under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. Many of the claims we deal with for tenants in Wellbank are against social landlords.
What evidence do I need for a disrepair claim in Wellbank?
Photos and videos of the problems, dated if possible; copies of letters, emails, texts or online repair requests to your landlord; receipts for damaged belongings or extra heating costs; and GP or hospital records if your health has been affected. Do not worry if you do not have everything. An independent surveyor's report usually becomes the main evidence.
Will someone need to inspect my home in Wellbank?
Usually yes. An independent surveyor visits at a time that suits you, photographs and measures every defect and writes a report. The visit normally takes an hour or two and the report becomes the backbone of your claim.
How long does a housing disrepair claim in Wellbank take?
Many claims settle within six to nine months of the letter of claim. Urgent repairs can often be forced through much sooner, and if your landlord accepts liability early the whole process can be quicker. Cases that go to court take longer, but that is rare.
Do I have to pay anything?
No. We work on a no win, no fee basis. There is nothing to pay up front, and if the claim is unsuccessful you pay nothing. If the claim succeeds, legal costs are recovered from your landlord and an agreed success fee is deducted from your compensation, which we explain clearly before you sign anything.