Your landlord in West Rounton is responsible for the structure of your home, its heating, water, gas and electrics, and for keeping it free from damp and mould. If you have reported a problem and nothing has happened, you could be entitled to repairs and compensation. We deal with your landlord for you, with no win, no fee, so you are never left out of pocket.
Your landlord's repair duties in West Rounton
Whoever your landlord in West Rounton is, the law is the same. The Landlord and Tenant Act 1985 makes them responsible for the structure and outside of the building and for the pipes, wiring, boiler and sanitary fittings inside it. The Homes (Fitness for Human Habitation) Act 2018 adds a duty to keep the property free from serious hazards such as damp, mould, cold and dangerous electrics. You cannot sign these rights away, and your tenancy agreement cannot remove them.
Tenants in West Rounton most often contact us about:
- Heating problems
- Leaking problems
- Ceiling problems
- Guttering problems
- Windows problems
- Kitchen problems
- Pest problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in West Rounton
We have kept the process as straightforward as possible for tenants in West Rounton:
- Free claim check. Tell us what is wrong, when you first reported it and who your landlord is. We will tell you honestly whether you have a claim.
- Evidence and inspection. We gather your photos, letters, texts and emails, and arrange for an independent surveyor to inspect your home in West Rounton and prepare a report.
- Letter of claim. Your solicitor writes formally to the landlord under the Pre-Action Protocol for Housing Conditions Claims, setting out the repairs required and the compensation claimed.
- Repairs and compensation. Once agreed, the landlord must complete the works and pay your compensation. If they will not cooperate, we can take the case to court.
Compensation for tenants in West Rounton
There is no fixed tariff, but courts and landlords generally value disrepair claims as a share of your rent for the affected period, commonly 20% to 50%. On top of that you can claim for damaged belongings, extra heating costs and any injury or illness the conditions caused.
For example, a tenant in West Rounton paying £700 a month (£8,400 a year) whose claim is valued at 35% would receive around £2,940 for each year of disrepair, or about £5,880 over 2 years, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help West Rounton tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Case studies
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Map of West Rounton
Housing disrepair in West Rounton: frequently asked questions
How long does a housing disrepair claim in West Rounton take?
Many claims settle within six to nine months of the letter of claim. Urgent repairs can often be forced through much sooner, and if your landlord accepts liability early the whole process can be quicker. Cases that go to court take longer, but that is rare.
Does Housing Benefit or Universal Credit affect my claim?
No. Compensation is calculated on the rent charged for the property, whoever pays it. If your rent is paid in full or in part by Housing Benefit or Universal Credit you can still claim, and the compensation is paid to you.
Can I claim if I have already moved out?
Yes, as long as the disrepair happened within the last six years and you reported it to your landlord at the time. You can claim compensation for the period you lived with the problems even though repairs are no longer needed for you.
What if my landlord in West Rounton says the damp is my fault?
"Lifestyle" or "condensation" is a common response from landlords, but it is often wrong. Damp caused by leaking pipes, defective roofs, failed damp-proof courses or inadequate ventilation and heating is the landlord's responsibility. A surveyor can identify the real cause, and the Homes (Fitness for Human Habitation) Act makes landlords responsible for homes that are unfit because of damp and mould.
How far back can a housing disrepair claim go?
You can usually claim for up to six years of disrepair, counting back from the date the claim is started. Children have longer: a claim for a child's ill health can be brought up to three years after their 18th birthday.